Shipping policy

Shipping Policy
Thank you for shopping with MeltMuse! Below is our shipping and delivery information.

Shipping Destinations
We ship within the United States, including Alaska, Hawaii, and U.S. territories. At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or internationally.

Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays). If there are any delays, we will notify you via email at sisley210rgi@gmail.com or by phone at 909-509-2390.

Shipping Rates and Delivery Times
We offer the following shipping options:

Standard Shipping: $4.99 (5–7 business days)

Expedited Shipping: $9.99 (2–3 business days)

Overnight Shipping: $19.99 (1 business day)

Shipping fees are calculated at checkout based on your selected method.

Order Tracking
Once your order ships, you’ll receive an email with tracking information. Please allow 24–48 hours for the tracking details to update.

Shipping Issues
MeltMuse is not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure. If your package hasn’t arrived within 10 days after the estimated delivery date, please contact us for assistance.

Contact Us
For any shipping-related questions or concerns, please contact us:

Email: sisley210rgi@gmail.com

Phone: 909-509-2390

Address: 1737 E G St #42, Ontario, CA 91764.